Director of Academic Affairs

Job Locations US-FL-Jacksonville
University of Phoenix
Job Family
Academic Affairs
Virtual Eligible
Requisition ID
Position Type


The University of Phoenix is looking for a dynamic leader for the Jacksonville, FL campus to support the day-to-day Academic Affairs activities, including faculty, curriculum, assessment and academic guidance at a campus level, along with accountability for local market strategy and scholarship.


  1. Participate in the development and implementation of Academic campus goals and objectives to influence and improve student progression, while maintaining academic rigor. Ensure all goals and objectives are met on time and effectively. Direct and promote effective instruction, facilitation, and classroom engagement techniques. This position may also oversee local academic affairs staff.
  2. Implement, communicate, monitor, and ensure adherence to University academic policies, standards, and practices, as well as provide academic guidance and policy interpretation to campus personnel, students, and faculty as needed or requested. This could include investigating, resolving, de-escalating and tracking all campus level student requests for academic policy exception. Support and collaborate with Office of Dispute Management. May support activities related to the Americans with Disabilities Act (ADA). This includes cooperating with ODM to determine and provide reasonable accommodations necessary for ADA compliance. Ensure compliance with federal and state regulations.
  3. Support on-site quality control & collaboration with colleges to remediate faculty concerns as needed and promote cross-college collaboration in support of learning assessment processes.
  4. Promote and encourage scholarship opportunities to enhance teaching experience for faculty. Remain an active faculty member in good standing with the University.
  5. Meet compliance and academic operations expectations in each market. Meet all requirements for IEI visits, HLC visits and other regulatory visits.
  6. Represent the organization, as appropriate, in its relationship with the community by participating in targeted events, conferences, meetings, and workshops and actively participate in professional associations, boards, and scholarly activities. Direct and coordinate expert panels, community workshops, presentations on relevant social issues for the community.
  7. Ensure seamless experience between campus academic personnel and college leadership, market leadership, and Academic Operations.
  8. Support services offered to students and faculty at the local campus (i.e., tutoring, workshops, development activities).
  9. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  10. Perform other duties as assigned or apparent.



• A Doctorate degree is REQUIRED
• Proven experience in a progressively responsible capacity in an education or business environment directing processes, procedures, and activities, as well as participating in the development and implementation of goals, objectives, and budgets
• Must be approved to teach in one or more courses offered by the University.


• Knowledge and/or experience with regulatory and accreditation requirements, strongly preferred

Ability to demonstrate a high level of collaboration, along with conceptual and strategic thinking, as needed to establish budgets, goals, processes, and activities in conjunction with University and regulatory standards and guidelines

• Excellent oral, written, and interpersonal communication needed skills to effectively interact and provide academic guidance and policy interpretation to campus personnel, students and faculty, as well as to ensure adherence to University and regulatory standards
• Ability to convey a professional image and represent the organization, as appropriate, in its relationship with the community
• Working knowledge of personal software packages needed to prepare correspondence and reports, as well as ability to create and generate spreadsheets


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