Campus Director

University of Phoenix
Job Family
Virtual Eligible
Requisition ID
Position Type


The University of Phoenix is looking for a dynamic leader with a demonstrated track record for growth in the Sacramento area. This position analyzes areas of growth, profit and opportunity for the organization and will be responsible for creating and implementing a clear market strategy to attain all campus goals and objectives as set forth by leadership. Strong local business and community networks in this role, are key. Additionally, the Campus Director directs and oversees the operations of the Sacramento campus and surrounding learning centers, including academic quality, career services and community development. 


Market Strategy

  • Executes and refines market strategy for the campus market. 
  • Analyzes areas of growth, profit and opportunity for the organization and maintains accountability for growth or market penetration.
  • Provides market intelligence for growth / stabilization of the campus; implements plans as appropriate and maintains accountability for growth or market penetration set forth by upper management, including additional sources of revenue such as day rentals, testing services, and other opportunities.
  • Ensures operational efficiency (i.e., expense management, group size, space utilization); oversees the campus operations budget in conjunction with the established budgets.
  • Participates on campus task forces or councils. Directs the planning, developing, and implementation of necessary policies and procedures, activities, and programs to maximize the effectiveness of campus activities.

Community Outreach

  • Represents the organization in key relationship with the business, government and community within the campus market. 
  • Develops and enhances brand awareness within the community through activities such as student and alumni engagement, community college relationships, workforce solutions partnerships, etc.

Classroom Experience

  • Actively assesses, manages, and enhances academic quality through the classroom experience, interaction, and delivery
  • Monitors academic reports; oversees faculty effectiveness
  • Creates academic visibility in the market; ensures faculty is involved in community and networking engagements

Student Success

  • Oversees and implements local career achievement services and outcomes.
  • Facilitates open communication between the University and its services to the total market population for the purpose of impacting student retention.
  • Reviews key student trends, including NPS surveys.
  • Connects current students, market alumni and community partners through community and career focused events. 

Supervisory Responsibilities

  • Directs personnel actions and staff/faculty development as needed. 
  • Works with leadership to determine staffing needs and proper development opportunities for staff
  • Has direct supervision of campus management team and indirect supervision of campus staff.
  • Some travel may be required (5-10%)


Basic Requirements:

  • Master’s Degree / MBA in Business, Education, or related field.
  • Minimum of 7 years of progressively responsible management experience in an education, service, operations, or related business environment.

Additional Qualifications:

  • Experience in managing budgets, goals, objectives, activities, policies and procedures
  • Previous experience working in a highly-complex work environment with multiple reporting lines 
  • Experience in analyzing market information related to student / customer demographics and creating market focused strategies
  • Ability to communicate effectively with key state and regional officials, as well as internal stakeholder groups 
  • Must be results oriented and able to manage multiple processes and activities simultaneously


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