Enrollment Specialist-College For Financial Planning

US-CO-Centennial
Company
College for Fin Plan Institute
Job Family
Enrollment/Marketing
Virtual Eligible
No
Requisition ID
2017-9357
Position Type
Full-Time

Overview

Advises certificate and graduate students regarding enrollment and degree completion requirements as well as admitting students for the College’s graduate and certificate programs.

Responsibilities

  • Conducts student appointments to identify students' educational goals and disseminate course and program information to potential students. This includes advising potential and/or current students with respect to enrollment, transferability and applicability of previous college credits earned, degree program options, degree program requirements and progress, and providing information on College policies, practices and rules, by using judgment and discretion.
  • Assists potential and/or current students in understanding their financial obligations and inform the student of appropriate time and program commitments while helping them identify available options to develop a personalized plan for success.
  • Uses professional knowledge and perspective to relate to new and potential students to establish professional rapport and add to the student experience.
  • Provides effective communication with potential and/or current students via telephone, email, and/or in person. Utilizes critical thinking and problem solving skills to address and resolve student issues and ensure positive student experience.
  • Assists the student by performing appropriate follow up and coordination with team members. This includes working with employees in a team environment and providing accurate student information and assistance to other team members in and/or outside of their functional area.
  • Demonstrates personal and professional integrity as outlined in the Apollo Code of Business Ethics.
  • Monitors student participation and progress through the enrollment process to ensure that students are in alignment with College policies.
  • Assists students in making informed decisions by providing ethical, timely, accurate, and comprehensive enrollment options and program information.
  • Assists with additional work duties or responsibilities as evident or required

 

Qualifications

Basic Requiements:

• High School diploma or GED; Bachelor degree preferred

• Computer literate and able to learn proprietary software applications.

 

Additional Qualifications:

• Must possess high level knowledge of the higher education market and industry.

• Must possess high level understanding of business, education, technology, counseling and/or financial services.

• Proven ability to work independently and manage multiple tasks efficiently and effectively.

• Customer service or advising experience in an educational environment entailing one on one interaction is highly preferred.

• Must possess a high level of interpersonal and communication skills to accurately convey College information as described above.

• Must be self motivated and be able to work effectively in a team environment.

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