Director Alumni Engagement

University of Phoenix
Job Family
Virtual Eligible
Requisition ID
Position Type


The Director of Alumni Engagement provides strategic leadership for the Alumni Engagement component of the Phoenix For Life program and represents the Alumni office externally to alumni and the community. The mission of the Career Services and Alumni Engagement department is to provide career growth partnership, connections and personal growth benefits to students and alumni for life.


  • Provide input into strategic planning for the alumni engagement function. Plan and implement programs and projects that strategically engage alumni and provide tangible benefits to alumni and current students.
  • Deliver alumni network connections, both globally and in smaller communities, through online and in-person infrastructure. 
  • Create and implement a comprehensive process to align, support and communicate with alumni chapters across the country. 
  • Select, train, and manage a team of high-performing, highly engaged alumni engagement professionals
  • Collaborate with Academic and Operations leaders to integrate alumni engagement and interaction throughout the student experience. 
  • Ensure accurate and complete alumni database records; manage reporting and assessment of alumni engagement processes. 
  • Oversee related technology solutions, websites and contact strategies.
  • Manage budget of alumni engagement function under the direction of the VP of Career Services & Alumni Engagement. 
  • Represent the University externally to alumni and related partners.





Basic Requirements:
• Master's degree in related discipline
• Six years of experience in alumni relations with demonstrated accomplishment in fostering productive relationships with volunteers and developing volunteer leadership.
• Proven experience in obtaining and managing high level partnership relationships.

Additional Qualifications:

• Ability to obtain confidence and support of key university leaders
• Ability to provide staff leadership to support team/university goals and objectives
• Ability to oversee multiple tasks with attention to detail, a motivated/enthusiastic work style.
• Ability to work in a fast-paced environment with a broad range of internal and external constituents including students, employers, alumni, faculty, and staff.
• Possess a dynamic, professional demeanor with exceptional organization, written and oral communication skills.


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